Manage your mobile workforce with real-time visibility into all relevant activity, orders and status changes.
Features
To keep your organization running smoothly, it is critical to schedule and properly dispatch your personnel. Manual dispatching systems can quickly become crippled by various service requests, changes to employee schedules, and frequent ad-hoc requests. By automating your dispatching needs your mobile workforce is better equipped to respond to ongoing work and maintain the responsive service times your customers expect.
Division/Department/Area Configuration
Quickly organize and save dispatch board layouts to reflect particular divisions, departments or areas within your company, giving employees the views into the proper data they need.
Order Creation & Driver Assignments
Swiftly create ad-hoc orders right from the dispatch board and assign them to the appropriate driver. Mobile workers will be appropriately notified as orders can be classified by urgency and sequence.
Item Level Detail
Give dispatchers and drivers visibility into critical information down to the item level, denoting pick up instructions and defined destinations.
Multiple Orders Per Stop
Drill into individual stops and see the multiple orders assigned, or attach multiple orders to a particular stop right from the dispatch board.
Driver View
Give your dispatchers the information they need to see driver status, remaining stops, and items on hand.
Item Level Validation for Pick up & Deliveries
Don’t settle for simply knowing a bulk delivery was made, keep track of all deliveries down to the item level by enforcing validation for all pick ups and deliveries.
Alerting
A glance at the dispatch board can alert you to late drivers, missed items, outstanding orders or custom rules you define. Coming Soon!
On-Time Reporting
Continue to improve your customer satisfaction by identifying on-time drivers, routes, and stops with integrated reporting. Coming Soon!